Terms & Conditions

The content on this website, including blogs, health tips, and educational resources, is for informational purposes only.

No Diagnosis: This information is not a substitute for professional veterinary medical advice, diagnosis, or treatment.

Relationship: Use of this site does not establish a Veterinarian-Client-Patient Relationship (VCPR). A VCPR is only established after Dr. Lowenstein or our medical team has physically examined your pet at our Houston clinic.

Emergencies: Do not use this website or our contact forms for urgent medical issues. If your pet is in distress, call us at (713) 721-8081 or visit an emergency hospital.
Our online pharmacy is operated in partnership with Covetrus.

Approval: All prescription orders require a valid VCPR and must be manually approved by our veterinary team. We reserve the right to deny refill requests if your pet is overdue for a required exam or bloodwork.

Guarantees: Medications purchased through our official portal are manufacturer-guaranteed. We cannot guarantee the safety or efficacy of medications purchased through unauthorized third-party retailers.
Braescroft Animal Clinic operates in strict accordance with the standards set by the Texas Board of Veterinary Medical Examiners (TBVME). All medical services provided at our physical location at 8510 Hillcroft Ave, Houston, TX are governed by Texas state law.
Ownership: All content, including the "Small Clinic, Big Heart" branding, logos, and original blog posts, are the property of Braescroft Animal Clinic.

Usage: You may print or download resources for personal, non-commercial use (such as new patient forms). You may not republish our content as your own without written credit.
Our "Resources" page contains links to external organizations (e.g., ASPCA, American Heartworm Society). While we trust these partners, we do not control their websites and are not responsible for their privacy practices or the accuracy of their evolving content.
Your use of this site is also governed by our Privacy Policy. We use cookies to improve your browsing experience and analyze site traffic to better serve our Houston community.
To the maximum extent permitted by Texas law, Braescroft Animal Clinic shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on any information provided herein.